Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website.
However, if you have a disability we are here to help you. Please call our disability services phone line at 610-265-9493 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.
At Queen Appliance, our vision is to be the tri-state area's premier appliance partner, proudly serving our community with unparalleled commitment, value, and service. "Because Your Home Is Your Castle."
Mission
Our mission is for every home to have an appliance from Queen. Through passion, expansive product selection, and unparalleled dedication to customer satisfaction, Queen Appliance seeks to change the appliance buying experience through customized solutions. We are committed to helping customers transform their homes and improve their lives with quality appliances they love. We are dedicated to providing our customers with a knowledgeable, solution-oriented team, honest values, exceptional service, fair resolution of issues, and a stress-free shopping experience. Our job isn't done until our customers are satisfied.
Values
Family: Family is the cornerstone of our business. As such, we treat others as we would want to be treated: with honesty, compassion and fairness.
Integrity: We believe in "doing the right thing, even when no one is watching" (C.S. Lewis). We believe in honesty, trust, strength of character, and the continuous pursuit of personal excellence.
Personal Accountability: We celebrate our successes but humbly own our mistakes. We take full responsibility for our actions and for achieving our goals. We believe that learning from our mistakes makes us stronger, smarter, and enables continuous growth.
Respect: We are committed to creating a culture of open communication, kindness, and professionalism. We work collaboratively, with an appreciation for our differences and acknowledgement of individual contributions to our common goals.
Financial Success: We encourage an entrepreneurial spirit and seek business opportunities that allow us to provide our customers with exceptional values. The achievement of our financial goals is the catalyst that enables us to reward hard work and innovation among our staff, support our business partners in their success, and strengthen our community.
Corporate Citizenship: We strive to be a good neighbor and an active community partner. We are committed to respecting the environment we share, giving back to our community, and leaving the world a little better than we found it.
