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Why Choose Queen Appliance

Showrooms

King of Prussia Superstore
600 S. Henderson Road
Get Directions
610-265-9493

Phoenixville Showroom
729 Pike Springs Road
Get Directions
610-933-2900

Vision, Mission, Values

6 Reasons

Customer Feedback

SHOWROOM MANAGER

Job Description:

If you are passionate about helping people to have the best experience possible and leaving a lasting, positive impression then a position at Queen Appliance could be perfect for you! Lead a team of motivated sales professionals to reach their full potential and collaborate in a fast-paced team environment. Join a culture of commitment to excellence and family values and APPLY TODAY to be part of the Queen Appliance, Retail Sales Team.

The Company:

Queen Appliance was founded in 1966 and currently operates 2 retail showrooms, a wholesale sales division, and an outside sales program in the major appliance industry. We employ over 30 team members (and growing) and pride ourselves on a culture of family values, teamwork, and commitment to our loyal customers. Our operational team is expanding and now we are looking for a Showroom Manager to better serve our mission of providing a premium experience to our customers and employees alike.

The Position:

Full-Time Retail Showroom Manager position with focus on daily operations. Monday - Friday (3 Days 9:30am - 8:00pm, 2 Days 12:30pm - 8:00pm)

Compensation:

Comprised of Salary ($50,000 - $60,000) + Bonus Commensurate with Performance. Exempt Position. Includes Paid Time Off. Medical/Dental Benefits Available.

Benefits:

Employer-Sponsored Health Insurance including Medical and Dental plus 401K and Paid Time Off

Key Requirements:

  • No Appliance Experience Necessary (appliance product and policy training is provided)
  • Sales Management Experience Required
  • Ability to Multi-Task and Collaborate in a Fast-Paced Team Environment
  • Versatile Team Player
  • Attention to Detail
  • Strong Interpersonal Skills and Conflict Resolution Skills
  • High Energy and Enthusiasm
  • Professional Demeanor
  • Verbal and Written Communication Skills
  • Strong Computer Skills including Microsoft Office and a CRM System
  • Positive Attitude and Desire to Learn
  • Thrives in a Structured Environment

Responsibilities:

  • Manage the Customer Experience
  • Generate Sales Revenue Growth through Showroom Operations
  • Organize Product and Procedural Trainings
  • Key Holder to Open and Close Showroom on Scheduled Days
  • Schedule Retail Sales Consultants
  • Interview and Hire Retail Sales Consultants
  • Performance Coach and Document
  • Facilitate Resolution of Customer Issues
  • Showroom Merchandising, Presentation, and Company Branding
  • Uphold the Company Mission, Vision, and Values
  • Accountable for Daily Operational Paperwork
  • Manage Retail Up Rotation and Commission Inquiries
  • Travel Between Company Showrooms As Needed

Location: King of Prussia, PA or Phoenixville, PA

SALES CONSULTANT

Job Description:

If you are passionate about helping people to have the best experience possible and leaving a lasting, positive impression then a position at Queen Appliance could be perfect for you! Work with different people every day and utilize your skills in attention to detail and resourcefulness to stand apart from our competition. Join a culture of commitment to excellence and family values and APPLY TODAY to be part of the Queen Appliance, Retail Sales Team.

The Company:

Queen Appliance was founded in 1966 and currently operates 3 retail showrooms, a wholesale sales division, and an outside sales program in the major appliance industry. We employ over 30 team members (and growing) and pride ourselves on a culture of family values, teamwork, and commitment to our loyal customers. Our sales revenue has grown over 70% in the past three years, so now we are expanding our retail sales team to better serve our mission of providing a premium experience to our customers and employees alike.

The Position:

Full-Time Retail Sales Consultant. Saturdays and Sundays are a must.

Compensation:

Comprised of: Guaranteed Base Pay + Commission + Manufacturer's Spiffs totaling $40,000 - $80,000 annually, commensurate with performance.

Benefits:

Employer-Sponsored Health Insurance including Medical and Dental plus 401K and Paid Time Off

Key Requirements:

  • No appliance experience necessary (extensive appliance product and policy training is provided)
  • Some sales experience preferred but not required
  • Proficient with email and basic web browsing
  • Ability to multi-task and collaborate in a fast-paced team environment
  • Excellent customer service skills
  • Punctual
  • Dedicated to building your own business of repeat and referral customers
  • Motivated to follow up on sales leads
  • Ability to learn from your mistakes
  • Adaptable to assist customers of all personality types
  • Keep up with industry and product changes
  • Self-motivated to hustle

Responsibilities:

  • Assist customers in the appliance product selection process
  • Facilitate the sale from the quoting process through delivery and post-sale follow-up
  • Advocate for your customer's best interests
  • Respond to emails and voicemails promptly with attention to detail and an excellent customer experience
  • Attend manufacturer training sessions as scheduled

Location: King of Prussia, PA or Phoenixville, PA

Email resume and references to careers@queenappliance.com