Queen Appliance: Because Your Home Is Your Castle

SHOWROOM MANAGER

Job Description:

If you are passionate about helping people to have the best experience possible and leaving a lasting, positive impression then a position at Queen Appliance could be perfect for you! Lead a team of motivated sales professionals to reach their full potential and collaborate in a fast-paced team environment. Join a culture of commitment to excellence and family values and APPLY TODAY to be part of the Queen Appliance, Retail Sales Team.

The Company:

Queen Appliance was founded in 1966 and currently operates 2 retail showrooms, a wholesale sales division, and an outside sales program in the major appliance industry. We employ over 30 team members (and growing) and pride ourselves on a culture of family values, teamwork, and commitment to our loyal customers. Our operational team is expanding and now we are looking for a Showroom Manager to better serve our mission of providing a premium experience to our customers and employees alike.

The Position:

Full-Time Retail Showroom Manager position with focus on daily operations. Monday - Friday (3 Days 9:30am - 8:00pm, 2 Days 12:30pm - 8:00pm)

Compensation:

Comprised of Salary ($50,000 - $60,000) + Bonus Commensurate with Performance. Exempt Position. Includes Paid Time Off. Medical/Dental Benefits Available.

Benefits:

Employer-Sponsored Health Insurance including Medical and Dental plus 401K and Paid Time Off

Key Requirements:

No Appliance Experience Necessary (appliance product and policy training is provided)
Sales Management Experience Required
Ability to Multi-Task and Collaborate in a Fast-Paced Team Environment
Versatile Team Player
Attention to Detail
Strong Interpersonal Skills and Conflict Resolution Skills
High Energy and Enthusiasm
Professional Demeanor
Verbal and Written Communication Skills
Strong Computer Skills including Microsoft Office and a CRM System
Positive Attitude and Desire to Learn
Thrives in a Structured Environment

Responsibilities:

Manage the Customer Experience
Generate Sales Revenue Growth through Showroom Operations
Organize Product and Procedural Trainings
Key Holder to Open and Close Showroom on Scheduled Days
Schedule Retail Sales Consultants
Interview and Hire Retail Sales Consultants
Performance Coach and Document
Facilitate Resolution of Customer Issues
Showroom Merchandising, Presentation, and Company Branding
Uphold the Company Mission, Vision, and Values
Accountable for Daily Operational Paperwork
Manage Retail Up Rotation and Commission Inquiries
Travel Between Company Showrooms As Needed

Location: King of Prussia, PA or Phoenixville, PA

SALES CONSULTANT

Job Description:

If you are passionate about helping people to have the best experience possible and leaving a lasting, positive impression then a position at Queen Appliance could be perfect for you! Work with different people every day and utilize your skills in attention to detail and resourcefulness to stand apart from our competition. Join a culture of commitment to excellence and family values and APPLY TODAY to be part of the Queen Appliance, Retail Sales Team.

The Company:

Queen Appliance was founded in 1966 and currently operates 3 retail showrooms, a wholesale sales division, and an outside sales program in the major appliance industry. We employ over 30 team members (and growing) and pride ourselves on a culture of family values, teamwork, and commitment to our loyal customers. Our sales revenue has grown over 70% in the past three years, so now we are expanding our retail sales team to better serve our mission of providing a premium experience to our customers and employees alike.

The Position:

Full-Time Retail Sales Consultant. Saturdays and Sundays are a must.

Compensation:

Comprised of: Guaranteed Base Pay + Commission + Manufacturer's Spiffs totaling $40,000 - $80,000 annually, commensurate with performance.

Benefits:

Employer-Sponsored Health Insurance including Medical and Dental plus 401K and Paid Time Off

Key Requirements:

No appliance experience necessary (extensive appliance product and policy training is provided)
Some sales experience preferred but not required
Proficient with email and basic web browsing
Ability to multi-task and collaborate in a fast-paced team environment
Excellent customer service skills
Punctual
Dedicated to building your own business of repeat and referral customers
Motivated to follow up on sales leads
Ability to learn from your mistakes
Adaptable to assist customers of all personality types
Keep up with industry and product changes
Self-motivated to hustle

Responsibilities:

Assist customers in the appliance product selection process
Facilitate the sale from the quoting process through delivery and post-sale follow-up
Advocate for your customer's best interests
Respond to emails and voicemails promptly with attention to detail and an excellent customer experience
Attend manufacturer training sessions as scheduled

Location: King of Prussia, PA or Phoenixville, PA

Careers at Queen Appliance

SHOWROOM MANAGER

Job Description:

The Company:

The Position:

Compensation:

Benefits:

Key Requirements:

Responsibilities:

SALES CONSULTANT

Job Description:

The Company:

The Position:

Compensation:

Benefits:

Key Requirements:

Responsibilities:

Email resume and references to careers@queenappliance.com