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Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 610-265-9493 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

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Why Choose Queen Appliance

Showrooms

King of Prussia Superstore
600 S. Henderson Road
Get Directions
610-265-9493

Phoenixville Showroom
729 Pike Springs Road
Get Directions
610-933-2900

Vision, Mission, Values

Vision

At Queen Appliance, our vision is to be the tri-state area's premier appliance partner, proudly serving our community with unparalleled commitment, value, and service. "Because Your Home Is Your Castle."

Mission

Our mission is for every home to have an appliance from Queen. Through passion, expansive product selection, and unparalleled dedication to customer satisfaction, Queen Appliance seeks to change the appliance buying experience through customized solutions. We are committed to helping customers transform their homes and improve their lives with quality appliances they love. We are dedicated to providing our customers with a knowledgeable, solution-oriented team, honest values, exceptional service, fair resolution of issues, and a stress-free shopping experience. Our job isn't done until our customers are satisfied.

Values

  • Family: Family is the cornerstone of our business. As such, we treat others as we would want to be treated: with honesty, compassion and fairness.
  • Integrity: We believe in "doing the right thing, even when no one is watching" (C.S. Lewis). We believe in honesty, trust, strength of character, and the continuous pursuit of personal excellence.
  • Personal Accountability: We celebrate our successes but humbly own our mistakes. We take full responsibility for our actions and for achieving our goals. We believe that learning from our mistakes makes

6 Reasons

Customer Feedback

  • Payments are to be made to Queen Appliance without any deduction or discount other than as stated in these Terms or on the relevant Sales Order.
  • Online Orders: The balance of the Sales Order must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Factory-Direct / New In Box Orders): The balance of the Sales Order must be paid in full at the time of purchase.
  • In-Store / Phone Orders (Open Box / One-Of-A-Kind): The balance of the Sales Order must be paid in full at the time of purchase.
  • Should these terms not be met, any purchase order for new product will not be placed and any product holds of open box or one-of-a-kind products will be released. Once a purchase order is officially placed with the vendor, a restocking fee will be charged on any cancellations. See our Return Policy for more information.
  • STORAGE CHARGES
  • There are no storage charges for items held in our warehouse as long as the item is paid in accordance with the Billing Terms and Conditions listed above.
  • CREDIT CARD PAYMENT
  • We accept the following credit card payment methods: Visa, MasterCard, American Express, Discover.
  • FINANCING PAYMENT
  • We offer free 6 months financing (0% Interest) via a BrandSource Credit Card pending credit approval by Citibank. 12 Month Financing is available during certain promotional time windows. Contact your local showroom for more information. Online purchases do not qualify.
  • Apply Online Here: BrandSource Credit Application
  • CASH/CHECK PAYMENT
  • We accept cash/check payment in-store only. Checks must clear our bank account before any product may be picked up or left on-site at delivery.
  • SALES TAX
  • We are responsible for collecting sales tax in the state of Pennsylvania. It is the customer's responsibility to declare and pay any applicable sales or use taxes for items delivered outside of Pennsylvania.